E-commerce Operations HQ

Ten agents managing inventory, support, and fulfillment around the clock

Shopify brandsmarketplace sellersecommerce operators

$149Company PackFor founders replacing a full commercial or back-office motion

It sells because ecommerce owners instantly understand the cost of late replies, stockouts, and refund chaos.

What you can have running in the first 7 days

Centralize support, inventory, and daily ops reporting into one operating desk.

Reduce founder attention spent on order exceptions and stock checks.

Make your operations workflow easier to audit, improve, and delegate.

What is E-commerce Operations HQ?

An operations center for e-commerce businesses. A customer support agent handles tickets and refunds, an inventory agent monitors stock levels and triggers reorders, a pricing agent adjusts margins based on competitor data, a fulfillment agent tracks shipments, and an analytics agent produces daily P&L summaries. Designed for Shopify and WooCommerce stores.

Agents

Setup Time

20 min

Difficulty

Advanced

Works With

solo-unicornclaude-code

What operators get

It sells because ecommerce owners instantly understand the cost of late replies, stockouts, and refund chaos.

Best for

Shopify brands
marketplace sellers
ecommerce operators

Outcomes

speed up fulfillment decisions
control inventory risk
improve support responsiveness

Included

support and inventory agents
order workflows
daily ops reporting

Organization Chart

Customer Support

Lead

Refund Processor

Inventory Monitor

Pricing Analyst

Fulfillment Tracker

Returns Handler

Review Responder

Analytics Reporter

Reorder Agent

Ops Manager

What's Included

company.yaml
agents/customer-support.md
agents/refund-processor.md
agents/inventory-monitor.md
agents/pricing-analyst.md
agents/fulfillment-tracker.md
agents/returns-handler.md
agents/review-responder.md
agents/analytics-reporter.md
agents/reorder-agent.md
agents/ops-manager.md
workflows/order-lifecycle.yaml
workflows/daily-report.yaml
workflows/low-stock-alert.yaml
mcp-servers.json
README.md

Preview

company.yaml

# company.yaml
name: ecommerce-ops-hq
version: "1.0"
description: Full e-commerce operations center

agents:
  - id: customer-support
    role: "Respond to tickets, issue refunds under $50"
    skills: [ticket-triage, refund-policy]
    mcp_servers: [shopify, zendesk]
    limits:
      refund_max_usd: 50
      escalate_to: ops-manager

  - id: inventory-monitor
    role: "Track stock levels, trigger reorders at threshold"
    skills: [stock-forecasting]
    triggers:
      - cron: "0 */4 * * *"
        action: check-stock-levels

Installation Guide

Get up and running in under 5 minutes.

# Install and onboard Solo Unicorn
npx solounicornclub onboard --yes

# Download and extract the template
unzip ecommerce-ops.zip
cd ecommerce-ops

Company Pack. Pay once for the asset. Upgrade to implementation only when you want higher-touch help.

Community acceleration

Show the operating system publicly, collect operator feedback, and use the community as a source of real-world workflow critique.

Upgrade path

Start with the operator system.
Add workflow recipes or skills for support, analytics, and fulfillment edge cases.
Bring the setup into the community for feedback and partner introductions.

Need this adapted to your business?

Buy the asset first if you can run it yourself. If this workflow is business-critical or needs custom implementation, move into a sprint or fractional CIO advisory instead of guessing.

Discuss implementation →

Files included16

Setup time20 min

Difficultyadvanced

E-commerce Operations HQ

What you can have running in the first 7 days

What is E-commerce Operations HQ?

What operators get

Best for

Outcomes

Included

Organization Chart

What's Included

Preview

Installation Guide

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