Feedback Synthesizer
Turn scattered user feedback into prioritized product insights
What you can have running in the first 7 days
What is Feedback Synthesizer?
A skill for synthesizing product feedback from multiple sources. Aggregates input from support tickets, NPS surveys, sales call notes, app store reviews, and social media mentions. Categorizes by theme, assigns severity and frequency scores, and produces a monthly feedback digest with recommended product actions.
5 min
Beginner
What's Included
- feedback-synthesizer.md
- templates/feedback-digest.md
- templates/theme-tracker.md
- examples/monthly-report.md
- README.md
Preview
# Feedback Synthesizer Skill
## Source Collection
Aggregate feedback from these channels:
1. **Support tickets** — tag by feature area, extract verbatim quotes
2. **NPS surveys** — segment by score (promoter/passive/detractor)
3. **Sales call notes** — capture objections and feature requests
4. **App store reviews** — filter 1-3 star for actionable feedback
5. **Social mentions** — Twitter, Reddit, HN threads
## Categorization
For each piece of feedback:
- Theme: which product area? (onboarding, pricing, performance, UX...)
- Sentiment: positive, neutral, negative
- Frequency: how many people mentioned this?
- Severity: blocking, frustrating, or cosmetic?
## Monthly Digest Output
| Theme | Mentions | Severity | Top Quote | Action |
|---------------|----------|----------|-------------------------------|-----------|
| Slow loading | 47 | Blocking | "Takes 8 seconds to load" | P0 fix |
| Missing export| 23 | Frustr. | "Can't get my data out" | Roadmap |
| Dark mode | 15 | Cosmetic | "My eyes hurt at night" | Backlog |Installation Guide
Get up and running in under 5 minutes.
# Copy the skill into your project
cp feedback-synthesizer/SKILL.md .claude/skills/feedback-synthesizer.md
# Verify it loads
claude /skill feedback-synthesizerSkill Pack. Pay once for the asset. Upgrade to implementation only when you want higher-touch help.
Community acceleration
Bring your workflow into the Solo Unicorn community for sharper feedback, operator critique, and more visibility once the system is live.
Upgrade path
- Start with this package and validate the workflow.
- Add specialized skills or bundles once the core system is stable.
- Use the community to sharpen positioning, demos, and feedback loops.
Need this adapted to your business?
Buy the asset first if you can run it yourself. If this workflow is business-critical or needs custom implementation, move into a sprint or fractional CIO advisory instead of guessing.
Discuss implementation →Tags
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