Solo UnicornIncident Responder
Structured incident response from detection to post-mortem
What you can have running in the first 7 days
What is Incident Responder?
Skill for structured incident response. Severity classification, impact assessment, communication templates, root cause analysis, and post-mortem facilitation.
2 min
Intermediate
What's Included
- incident-responder.md
- templates/incident-report.md
- templates/post-mortem.md
- templates/status-update.md
- checklists/severity-matrix.md
- examples/p1-incident.md
- README.md
Preview
# Incident Responder Skill
## Severity Classification
- **SEV1**: Service down, all users affected, revenue impact
- **SEV2**: Degraded performance, >10% users affected
- **SEV3**: Minor issue, workaround available
- **SEV4**: Cosmetic or non-urgent issue
## Response Protocol
1. **Acknowledge** (within 5 min for SEV1/2)
- Assign incident commander
- Open dedicated channel: #inc-YYYY-MM-DD-title
2. **Assess** (within 15 min)
- What is broken? Who is affected? Since when?
- Is there a quick mitigation (rollback, feature flag)?
3. **Communicate** (every 30 min for SEV1)
- Internal: engineering channel + stakeholders
- External: status page update (if customer-facing)
4. **Post-Mortem** (within 48 hours)
- Timeline, root cause, contributing factors
- Action items with owners and due datesInstallation Guide
Get up and running in under 5 minutes.
# Copy the skill into your project
cp incident-responder/SKILL.md .claude/skills/incident-responder.md
# Verify it loads
claude /skill incident-responderSkill Pack. Pay once for the asset. Upgrade to implementation only when you want higher-touch help.
Community acceleration
Bring your workflow into the Solo Unicorn community for sharper feedback, operator critique, and more visibility once the system is live.
Upgrade path
- Start with this package and validate the workflow.
- Add specialized skills or bundles once the core system is stable.
- Use the community to sharpen positioning, demos, and feedback loops.
Need this adapted to your business?
Buy the asset first if you can run it yourself. If this workflow is business-critical or needs custom implementation, move into a sprint or fractional CIO advisory instead of guessing.
Discuss implementation →Tags
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