Company Packs
Customer Onboarding Pod
Implementation planning, support handoff, and executive updates for post-sale teams
// First 7 days
What can be running fast.
01
Get a ready-to-run system that replaces blank-page setup.
02
Ship a usable package with 8 included files and working structure.
03
Move from purchase to first setup in about 15 min.
// Included files
What is inside the package.
Description
What is Customer Onboarding Pod?
A customer-onboarding template for SaaS and service businesses that need cleaner kickoff motion, better implementation tracking, and stronger stakeholder communication during the first 30 days.
Upgrade path
- 01Start with this package and validate the workflow.
- 02Add specialized skills or bundles once the core system is stable.
- 03Use the community to sharpen positioning, demos, and feedback loops.
name: customer-onboarding-pod
version: "1.0"
description: A customer-onboarding template for SaaS and service businesses that need cleaner kickoff motion, better implementation tracking, and stronger stakeholder communication during the first 30 days.
agents:
- id: sales-account-strategist
role: "Account Strategist"
prompt_file: "agents/sales-account-strategist.md"
source_skill: "sales/sales-account-strategist.md"
- id: support-support-responder
role: "Support Responder"
prompt_file: "agents/support-support-responder.md"
source_skill: "support/support-support-responder.md"
- id: support-analytics-reporter
role: "Analytics Reporter"
prompt_file: "agents/support-analytics-reporter.md"
source_skill: "support/support-analytics-reporter.md"
- id: project-management-jira-workflow-steward
role: "Jira Workflow Steward"
prompt_file: "agents/project-management-jira-workflow-steward.md"
source_skill: "project-management/project-management-jira-workflow-steward.md"
- id: support-executive-summary-generator
role: "Executive Summary Generator"
prompt_file: "agents/support-executive-summary-generator.md"
source_skill: "support/support-executive-summary-generator.md"
workflows:
- id: kickoff-to-go-live
trigger: deal.closed
actions:
- prepare-kickoff-brief
- stage-implementation-plan
- track-blockers
- send-customer-update
// Community acceleration
Use the room after the purchase.
Bring your workflow into the Solo Unicorn community for sharper feedback, operator critique, and more visibility once the system is live.
Related products
More from this shelf.
launch / Eight agents that run a full content pipeline from brief to publish
Content Marketing Agency
Eight agents that run a full content pipeline from brief to publish
launch / ship backlog faster
AI Development Shop
Nine agents that triage issues, write code, review PRs, and ship
launch / speed up fulfillment decisions
E-commerce Operations HQ
Ten agents managing inventory, support, and fulfillment around the clock
launch / Six agents that research, script, and schedule your video pipeline
YouTube Content Factory
Six agents that research, script, and schedule your video pipeline